Privacy Policy
This Privacy Policy explains how GenovaX collects, uses, and protects your information when you use our platform.
1. Information We Collect
Account Information
Email address, login credentials, and account details.
Usage Data
Interactions with the platform, features used, and generated content.
Payment Information
Handled securely by third-party providers such as Paddle. We do not store full payment details.
Technical Data
IP address, browser type, device information, and basic analytics.
2. How We Use Information
We use your data to:
- Provide and operate the Service
- Process transactions and manage subscriptions
- Improve performance and user experience
- Ensure security and prevent abuse
- Communicate important updates
3. Legal Basis for Processing
We process personal data based on legitimate interests, contractual necessity, legal obligations, and, where applicable, user consent.
4. Sharing of Information
Payment Processing
Paddle acts as our merchant of record and handles billing and payments.
Infrastructure Providers
We use services such as hosting, databases, and AI providers to operate the platform.
Legal Requirements
We may disclose information if required by law or to protect rights and safety.
5. International Data Transfers
Your data may be processed in countries outside your jurisdiction. We take reasonable steps to ensure appropriate safeguards are in place.
6. Data Retention
We retain personal data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.
7. Security
We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure.
8. Your Rights
You may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Request data portability
9. Cookies
We use essential cookies to maintain sessions and improve functionality. Additional cookies may be used for analytics and performance.
10. Children's Privacy
The Service is not intended for individuals under the age of 13 (or applicable age in your jurisdiction). We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Service constitutes acceptance of the updated policy.
12. Contact
For any questions regarding these Terms, contact:
support@genovax.app
For general inquiries, contact:
info@genovax.app